Policies
How we keep people, data and donations safe
Our policies explain how we handle your personal information, protect the people we work with and deal with any concerns you raise.
Our policies
Privacy policy
What personal data we collect, why, how long we keep it and your rights under UK GDPR.
Read the policySafeguarding
How we protect children and adults at risk in everything we do, and how to report a concern.
Read the policyComplaints
How to raise a complaint and what happens next, including how to escalate it.
Read the policyTerms of use
The terms that apply when you use this website and donate online.
Read the terms